Hacked WordPress or PrestaShop website: what to do and how to get it back online

Is your website showing strange pages, redirecting to other sites, or flagged as dangerous by Google? It has probably been hacked. I clean it, fix the flaw that was exploited and put it back online, from €390 excl. VAT, with support starting within one working day.

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from €390 excl. VAT Talk about my project
your-site.com
  • Entry point identified: outdated plugin
  • 312 infected files cleaned
  • Flaw fixed, access changed
  • Google review requested
Example of an intervention report.
  • Prices on display Detailed quote within 24 h
  • One point of contact The person who builds your site
  • Everything is yours Code, access and hosting
  • No lock-in After 3 months of maintenance

How I put your site back online

Support within one working day, the same day at the emergency rate. From €390 excl. VAT for a standard site.

  1. Diagnosis

    Entry point of the attack and extent of the infection.

  2. Cleaning

    Files and database, core and plugins replaced with clean versions.

  3. Flaw fixed

    The entry point is closed again, not just the damage.

  4. Access changed

    All passwords and security keys.

  5. Google reassured

    Blocklist check and review request if needed.

Is your site showing a warning message or a strange page?

Do not delete anything: write to me right away, with the website address.

Report my site

Signs of a hacked website

  • Redirects to gambling, pharmacy or adult sites
  • Pages or links you never created
  • A “dangerous site” warning in Google or in the browser
  • A host that suspends the site or reports mass email sending
  • An unknown administrator account

What to do right away

  • Do not delete anything: the infected files are used to find the flaw.
  • Change the password of your hosting account and your email.
  • Write to me with the website address and what you see.

Why websites get hacked

In the vast majority of cases: an outdated plugin or module, an abandoned theme, or a password that is too weak. Hackers are not targeting your site in particular: bots automatically test thousands of sites looking for a known flaw.

A real example

The WordPress site of Parismatic Tour, hacked and redirected to other sites, was cleaned and put back online in 2 days, then replaced by a custom site on a secure server: no new intrusion since.

Stopping it from happening again

A cleaned site left without updates will be hacked again. Maintenance takes care of that from €49 excl. VAT per month: updates, backups, monitoring and security scans.

Let us be honest: no website is 100% secure. The protections I put in place (updates, firewall, strong passwords, monitoring) discourage the vast majority of attacks, which are automated and aim at poorly maintained sites. But a determined hacker who targets your site specifically can always end up finding a flaw. The goal is therefore twofold: make the attack difficult, and be able to put the site back online quickly thanks to backups if it succeeds.

Frequently asked questions

My site is hacked: what should I do first?

Do not delete anything, change the password of your host and your email, then call on someone who will find and fix the flaw, not just the damage.

How much does it cost to clean a hacked website?

From €390 excl. VAT for a standard site. If the infection is more widespread, I tell you the cost before going on.

Will I lose my data?

Rarely. The cleaning keeps your content. A recent clean backup makes things much easier; without one, the work takes longer but is still possible in most cases.

Google shows my site as dangerous, what should I do?

Once the site is cleaned, a review request is sent to Google. The warning usually disappears within a few days.

How can I avoid being hacked again?

Update the site and its plugins regularly, use strong passwords, and monitor the site. That is what maintenance covers.

Will my site be 100% secure after you work on it?

No, and nobody can honestly guarantee it. I fix the flaw that was exploited and strengthen protection, which discourages the vast majority of attacks. With regular backups, the site can be restored quickly if there is a new problem.

They trusted me with their website

Screenshot: Parismatic Tour, Private guided tours from Paris
  • Hacked site
  • Symfony
  • Maintenance

Parismatic Tour

Hacked WordPress site back online in 2 days, then replaced by a custom booking site that is harder to attack, with online payment. Maintenance since 2023.

Read the case study : Parismatic Tour
Screenshot: Little Victoire, Bilingual, eco-friendly micro-nurseries, Paris 16th arrondissement
  • Site takeover
  • WordPress
  • Maintenance

Little Victoire

Site taken over from an agency that was too slow and too expensive: a text change no longer takes weeks but is handled within 24 hours. Maintenance, hosting and training.

Read the case study : Little Victoire

Let’s talk about your project

Write to me: I reply within one working day, with a first opinion or an offer of a 30-minute video call, even if we never work together.